ESPLANADE

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THE
EXPERIENCE
STORE

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MEMBERSHIP

  • Unlimited Rental on Weekdays. Excluding weekends and holidays.

  • 20% off the total bill.

  • Only at Esplanade Store

Please fill up the Google Form and we will contact you for payment Thank you

Book in advance to avoid disappointment
100% Full Refund Cancellation Policy, No Question Asked. 
(Just let us know before collection time)

BICYCLE RENTAL
Select your bicycle

ADD ON

Items you may need

INFORMATION

INCLUSIVE

Bicycle rental price includes

  • Physical Map

  • Suggested Route

ADD ON

Items you may need

  • Child Seat        - $10

  • Phone Holder - $2

  • Lock                  - $2

FREQUENTLY ASKED QUESTIONS

Esplanade

What is the regulation for cycling in Singapore?


Bicycle can ride on everywhere. Footpaths, cycling paths and traffic roads but not highway/expressway. Footpaths speed not more than 10km/hr Cycling Paths not more than 25km/hr Traffic Roads has no limit




Can I lock the bicycle up and visit places?


Yes, your bicycle comes with number lock for you to lock it up and visit places. Generally Singapore is a safe country, we have not loose anything after 2.5 years in the business. Just remember to lock it up securely. There is no rule to where it should lock it up, bicycle parking lots are everywhere in the city or just onto any thing but do not block the way of others.




Do I have to book in advance? Can i just walk in?


We serve walk in but advance booking is highly recommended to avoid disappointment. Book with ease of mind, we have 100% full refund policy. You may cancel the booking by calling, text, email at any time period to your collection time for a full 100% refund. No question asked. No refund for no show and/or any form of contact after the booked collection time.




Where to collect the bicycle?


City Scoot @ Esplanade, The Experience Store is located at The Esplanade Mall. We are outside of the mall facing the Merlion while the Jubilee bridge is located. Shop address: 8 Raffles Avenue, #01-18 The Esplanade Mall, Singapore 039802 We have photo direction to our shop at contact us page




Payment options.


For credit card will be PayPal. If you do not have an account, you are able to select one time use by keying in your credit card details. For transfer, we have PayNow and PayLah. Just proceed with your booking and you will receive a booking email with instructions to transfer and whatsapp us the detail.




Do I need to put on helmet?


Hemets are not mandatory to use, unless going on traffic roads. If you need one, we do have it for rental at a small fee.




Cancellation Policy


Free cancellation. 100% refund, No Question Asked. Just notify us by text, call or whatsapp and let us know before collection time to get a full refund.




Can i self collect/return at Esplanade store?


No. Unfortunately the mall does not approve to have bikes locking outside the store due to security reason of a Singapore Iconic Building. If you like to have our most popular early morning or night riding with self collection or returning services. Do book from our original store at High Street Centre (15mins walk away along the river, in between Boat and Clarke Quay)




Can i rent and return at different store?


No. You have to start and return from the same store you rented from.